Read Me How to Navigate The Wonderland Forums For Beginners

sowon

Valorant
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Sep 12, 2019
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united kingdom
I've seen a couple of new members not know their way around the forum, and specifically where to find rules, guidelines, and appeal subforums, so I've compiled a navigational list of where everything is located so you don't have to search around looking for what you need, for your convenience, and also to make sure you are going to the right places, such as posting appeals where they belong, reports where they should be posted etc.

Rules & Information
This is where our server rules, jailbreak rules, and forum rules, as well as a handful of other nuanced rules we enforce here on the forum and servers. I highly recommend reading these as other communities may have different guidelines and set rules to ours.
Some frequently-visited rules are below:

Administrative
This subforum is for anything regarding applications, appeals, reports, or community suggestions or inquiries you may have. There are set guidelines for who can post what in these subforums, so be cautious of where and what you are posting.
  • Applications
    • People who wish to become part of the staff team may apply here, they must follow the application guideline before entering in an application.
      • The public can NOT reply to open staff applications - only staff may comment on applications
  • Reports
    • This section is for reporting any in-game issues that you have experienced where a staff was unable to resolve the issue due to not being able to attend, such as a player mic-spamming, being racist, or anything that breaches our server rules.
      • We highly recommend using /call in-game so staff can attend your situation in real time
        • You can also use our Discord to report a player in real time instead of sending in a report
      • Remember to include relevant information to your report:
        • Steam ID/profile of player in question
        • Screenshots/Videos of issue
        • Date & time so staff can ascertain when the incident occurred
    • You may also report any technical issues such as map glitches and bugs that you experience
      • Again, be sure to include any relevant information such as screenshots or video evidence so that we may try replicate your issue
  • Appeals
    • This section is for appealing an in-game mute/gag/ban that has been placed on you. You need to follow the template to ensure that we can quickly and effectively make a decision on your appeal.
      • Generally, you must include the following:
      • Once a staff has responded to your appeal, you generally have 24 hours to respond until the staff member who handled your appeal declines it due to you being unresponsive. - If you don't have the effort to reply to us, we don't have the time to wait for you.
  • Help Desk
    • This section is for asking for general troubleshooting steps for any issues you are experiencing, whether it be you cannot connect to our servers, you are having trouble with an in-game feature, or you have general questions regarding our server features.
  • Suggestions
    • This section is for suggesting any ideas you may have, such as new maps to add to our servers, an alteration to a rule, or any other forum suggestions you may have.

DISCLAIMER: This guide is a work-in-progress and may have subjects omitted or added in the future!
 
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