First thing, I'm gonna move this to off topic.
Secondly, for the sake of transparency, I do agree that there is a problem with calls handled. I would say an average amount of calls that come in is about 150~ in a 24 hour period, and, give or take, about half get claimed/handled. This obviously isn't where WLN wants to be. I understand the frustration of players getting freekilled round after round, and no staff come on. I use to complain about it myself. I even mentioned it on my first declined application, and was an ass to do so.
However, as a staff member now, I see first hand the issue. I can't speak for all staff, but I am not available every day. I'm able to play 2-3x a week usually for 4-6 hours. I imagine this is close to a staff average as well. That's just the reality of it.
While we would love for more staff to join our team and help, we cannot just accept anyone who applies. We hope more people who show potential apply.
We do not just ignore calls. As convenient of an excuse that would be, it's not the case. Sometimes 20 staff are on for a day, and then the next day sowon is the sole staff on all day.
Encourage everyone to use recording tools and such. I may not be able to hop on cause I'm on break at work; however, you send me a recording of a player mass freekilling, or saying stupid toxic shit, I'll ban a dude.
Closing this as this thread will only create agruements and such. If you have any questions or concerns, you may contact me or other staff members.